Terms of service

ALRA – Terms & Conditions

Welcome to ALRA. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

ALRA reserves the right to update, modify, or change these Terms & Conditions at any time. Any changes will be published on this page.

By continuing to use our website after changes are published, you agree to the updated terms.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, slight differences in product color or appearance may occur due to lighting, photography, screen settings, or other factors.

Product availability may change without prior notice.

3. Prices

All prices displayed on the ALRA website are in Pakistani Rupees (PKR) unless stated otherwise.

ALRA reserves the right to change product prices, discounts, promotions, or offers at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

4. Orders

When you place an order, you are making a request to purchase the selected product(s).

ALRA reserves the right to accept, reject, or cancel an order when necessary, including in situations involving:

  • Incorrect product information

  • Pricing errors

  • Product unavailability

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

  • Delivery limitations

For Cash on Delivery orders, ALRA may contact you to confirm the order before dispatch.

5. Customer Information

Customers are responsible for providing accurate information when placing an order, including:

  • Full name

  • Phone number

  • Email address

  • Complete delivery address

ALRA is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Payment

ALRA may offer different payment methods, including:

  • Cash on Delivery

  • Online payment methods

  • Bank transfer

  • Other payment methods displayed at checkout

For advance payments, orders will be processed after payment has been successfully verified.

7. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to courier delays, weather, public holidays, incorrect addresses, or circumstances beyond our reasonable control.

For complete information, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are subject to our 7 Days Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Products must meet the applicable return conditions to qualify for a return, exchange, or refund.

9. Promotions and Discount Codes

ALRA may offer promotional discounts, coupon codes, or special offers from time to time.

Unless specifically stated otherwise:

  • Discount codes cannot be exchanged for cash.

  • Promotions may have specific terms or expiry dates.

  • Multiple discount codes may not be combined.

  • ALRA reserves the right to cancel or modify a promotion where necessary.

10. Intellectual Property

All content available on the ALRA website, including but not limited to:

  • ALRA name and logo

  • Product images

  • Website design

  • Text

  • Graphics

  • Videos

  • Branding

is owned by or licensed to ALRA unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

11. Prohibited Use

You agree not to use the ALRA website for unlawful or unauthorized purposes.

You must not:

  • Attempt to gain unauthorized access to the website

  • Interfere with website security or functionality

  • Submit false or fraudulent information

  • Use the website to conduct fraudulent transactions

  • Copy or misuse ALRA's content or branding

  • Introduce harmful software or code

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, ALRA does not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Temporary interruptions may occur due to maintenance, technical issues, hosting problems, or circumstances beyond our control.

13. Limitation of Liability

To the extent permitted by applicable law, ALRA will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, incorrect information provided by customers, or unauthorized use of customer accounts.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable law.

14. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other technology providers.

Your use of such services may also be subject to the terms and policies of the relevant third party.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

ALRA
Email: [alrabyar5@gmail.com]
WhatsApp: [+92 330 4914935]
Instagram: [https://www.instagram.com/alra.byar?igsh=MTQ2bmdqem9tYnEzbQ%3D%3D&utm_source=qr]

Last Updated: August 13, 2026